About Us

FACT is a 'people based' organisation founded on the desire to make a positive difference to the way businesses operate. More than just successful program and project support, it is about empowering those charged with ongoing benefit sustainment - it's about you and your ability to be successful.

By providing solutions for implementing strategic change with sincerity, energy and focus, FACT has been making that positive difference since 1996. Many of our original clients have stayed with us since that time to make continual refinements and improvements to their organisations. It is a compliment and a responsibility we carry with great pride.

Our experience covers a broad range of services across many industries from construction materials, fast moving consumer goods, education, business services, energy, financial services, transport and primary industries.

Whether you're looking to maximise returns from an existing investment, get a better view of your business position, exploit new opportunities or implement strategic change, FACT will help you stay ahead of the game.

Values

FACT operates by a core set of values that has served us and our clients well:

Courageous and grounded thinking - Strategically based solutions utilising the latest thinking. Balancing a stretch in thinking with a practical application that has 100% success.

Teamwork first - We build project teams around our client and their specific needs, and include you as an integral part of the process.

Sharing freely - Our ideas and knowledge are not hidden under a bushel. We operate with the understanding that sharing our experience enables you to get the most out of the solutions we provide. We believe our job is to make you look good.

Adding value to everything we do - This means building trust and ensuring we deliver measurable results. It is your definition of success that counts, not ours.

A balanced approach - We believe in a holistic approach. This means being cognisant of all components working in synergy together to achieve a common goal. Working without blinkers - open to options, challenging thinking and inspiring ideas. It also means we don't just operate on a task/assignment basis but establish ongoing long term partnerships that work for all parties.

A supported space to grow - Our people are our strength. We provide them with an environment that rewards success and encourages them to build long term relationships with you as a client.

What makes us different?

Simply: knowing our clients. We take the time to listen and to get to know you and the idiosyncrasies of your business. Then we set about designing and implementing solutions that make a real difference to your performance. And we give your people the skills to use them. Rapidly, reliably and cost effectively. We know how to support without getting in the way of your success.

FACT operates with professional integrity and is not afraid to take ownership and accept accountability. We believe in delivering on what we promise - which means no excuses, and no surprises, ever.

FACT goes to great pains to ensure our values and yours match. That means we do not accept every assignment, but examine the issues to ensure that the 'fit' works for everyone.